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Samsung Pay

Samsung Pay

How to Setup Samsung Pay.

  1. Find the app pre-installed on your phone or download it off Google Play. Then, sign in to your Samsung account.
  2. Scan your fingerprint or iris (that’s your eyeball!) and enter a pin, so you can authenticate future purchases.
  3. Snap a picture of your card and provide your signature where necessary. Your cards are securely backed up and can be restored with your Samsung Account. PLEASE NOTE: When adding your card by photo capture, be sure to verify the information pulled (card number, name, address, phone), and updated manually if incorrect.
  4. Head over to your favorite store and see how easy it is to pay at the check out.

How Does It Work?

Learn how to use Samsung Pay on your smart device.

  1. Swipe up from the home button. Or, select the Samsung Pay app icon from your home screen or app tray.
  2. Authorize payments by simply scanning your fingerprint or entering your pin.
  3. Hold your phone over the in store card reader. That’s it!
See Supported Devices

FAQs

What is Samsung Pay?
How does Samsung work?
What is the difference between Samsung Pay and Apple Pay?
How do I setup Samsung Pay?
Are my payments safe with Samsung Pay?
Where can I use Samsung Pay?
Can I use Samsung Pay without Wi-Fi or cellular connection?
Am I able to opt out of Samsung Pay at any time?
What should I do if my Samsung phone is lost or stolen?
Where can I use Samsung Pay to pay in a store or within apps?
Can I return items I purchased using Samsung Pay?
Will I continue to earn rewards and benefits from my credit or debit cards when I pay Samsung Pay?
Is Samsung Pay free?
Where can I get more information on Samsung Pay?

What is Samsung Pay?

Samsung Pay allows you to pay for your purchases with your Samsung supported device by holding your phone near a contactless reader.

How does Samsung work?

Similar to Apple Pay, cardholders will be able to enroll eligible cards to the device. It will use tokenization so no real card numbers are stored on the device or used for payments. Payments will be made using Near Field Communication (NFC) contactless payments and Magnetic Secure Transmission (MST)*? *MST: Is the technology that Samsung acquired from LoopPay that allows for the phone to be used for contact less payments even at mag stripe terminals. It creates a magnetic field to communicate card information to the terminal – as if a card was being swiped – but through a tap of the phone. This allows Samsung Pay to be accepted at nearly 90% of merchant terminals.

What is the difference between Samsung Pay and Apple Pay?

While both have a similar user experience, there are some differences technically and architecturally. Samsung Pay uses MST technology to make payments in addition to Near Field Communication (NFC)*. Additionally, Samsung uses Host Card Emulation (HCE)* architecture rather than a secure element like Apple. *NCF: Is a technology that lets smartphones and other enabled devices communicated with other devices containing a NFC tag. Whether swiping your smartphone at the checkout lane in the grocery store, waving it over a display at a local museum, or bumping phones with a friend to share the latest games, near field technology lets you pay, play, and learn easily. *HCE: is the term describing on-device technology that permits a phone to perform card emulation on a Near Field Communication (NFC)-enabled device without relying on access to a secure element.

How do I setup Samsung Pay?

The Samsung app is installed on your phone. Once installed, you will need to register your fingerprint on the device. The camera will launch so you can scan your credit or debit card. Be sure to validate that your card number, name and expiration date are all correct. Finally, the app will need to verify the card. You will either receive a text message, email or letter confirming your registration.

Are my payments safe with Samsung Pay?

Yes. When you use Samsung Pay, your credit or debit card number isn’t stored on your phone or given to the merchant. A unique digital code is created specifically for that device. You still enjoy all the benefits of your credit or debit card.

Where can I use Samsung Pay?

You can use Samsung Pay with your NFC-enabled device at over one million locations with contactless readers set up to accept Samsung Pay.

Can I use Samsung Pay without Wi-Fi or cellular connection?

Yes. However, you will only be able to make 10 payments without your phone being connected on Wi-Fi or cellular data. You will also need to have an active internet connection to add a card and to access transaction history.

Am I able to opt out of Samsung Pay at any time?

Adding your credit or debit cards to Samsung Pay is your choice; you can add and remove cards when needed.

What should I do if my Samsung phone is lost or stolen?

Samsung Payments can’t be made from your phone without being authorized via fingerprint or the PIN chosen during the setup process. If they register with Samsung’s Find My Mobile service, they can remotely erase information on the phone, including any cards stored in Samsung Pay.

Where can I use Samsung Pay to pay in a store or within apps?

Samsung claims that its system will work with almost all POS systems: NFC, magnetic stripe and EMV (Europay, MasterCard and Visa) terminals for chip-based cards. Samsung Pay uses Near Field Communication (NFC) technology to process payments at tap-to-pay terminals and almost all magnetic stripe terminals. The MST is used when the phone is held against one of these registers. The phone emits a magnetic signal that simulates the magnetic strip found on the back of a credit or debit card. Samsung Pay will not work with readers where you need to physically insert your card into a slot such as those found at gasoline stations and on an ATM. One POS system that did not work with Samsung Pay was an iPad™-based payment terminal called Shopkeep™. Samsung advises they are constantly updating Samsung Pay to work with the vast majority of card readers.

Can I return items I purchased using Samsung Pay?

Yes, merchants may require you to hold the phone against the payment terminal in the same way as when you make a payment to process a return. Also, you will be asked to match the payment information on the receipt with the last four digits of your virtual card number. This can be accessed through the Samsung Pay app.

Will I continue to earn rewards and benefits from my credit or debit cards when I pay Samsung Pay?

Yes. When you pay using Samsung Pay, you’ll continue to get the rewards, benefits and security that your credit or debit card provides. You can earn and redeem your loyalty points automatically and store existing gift cards on Samsung Pay. For more information please visit Samsung.com.

Is Samsung Pay free?

Yes. Be aware that message and data rates may apply, depending on your data plan.

Where can I get more information on Samsung Pay?

More information is available at Samsung.com.

Need Further Assistance or Information?

  • Learn More About Samsung Pay
  • Samsung Pay Support Center
  • Download the App

Choose Your Mobile Wallet

  • Apple Pay
  • Samsung Pay
  • Google Pay

More About Your Mobile Wallet

  • What is Tokenization?
  • Apple Pay FAQs
  • Samsung Pay FAQs
  • Google Pay FAQs
Become a Member
Questions? Call Us at
888-599-2265

“The level of service I recently received from Jordan Hoy at Southbridge Credit Union was truly above and beyond any banking service I have ever experienced. To have someone go the extra mile on my behalf has given me confidence to expect nothing but the best from Jordan and the credit union in general.”

Chris LaBonteSCU Member

“Since becoming a member of SCU, I have expanded my perspective on small financial institutions, and I will never go back. The friendliness of the staff and the warm community feeling has been wonderfully apparent. I was most impressed recently when my husband and I went through the process of buying our first home. Every step was handled professionally and with friendly, prompt service by Lisa Gatzke and her team. Add to that the fact that no other bank could beat the rates and give us the special accommodations we needed, and it was obvious who we wanted to work with! Thank you Southbridge Credit Union for making our first home-buying experience easy, pleasant, and smooth!”

Michelle AndersonSCU Member

“When you are part of Southbridge Credit Union, you have access to world class benefits – low rates, exceptional service (I cannot stress this enough) and the products and services you deserve as a member. Here, you can expect access to your money the way you want and when you want it. So whether it’s online, on your mobile device, in person, or at an ATM, they have what you need. After being a member for over 40 years, I still feel the personalization of a small bank to where it has grown to today.”

Robert L. PoirierSCU Member

“Angie was very helpful and professional when I applied for a first mortgage and later, for a home equity loan. I had a great experience on both occasions, and she was very efficient processing all the associated paperwork. I would highly recommend her to anyone looking for a friendly helpful professional to assist with any lending needs.”

Bob CournoyerSCU Member

“I have been a customer of Southbridge Credit Union for the past seven years. After shopping for a mortgage online (Quicken, Lending Tree, etc.) I then looked at local lending institutions. What I discovered was SCU had the lowest rates of all. In addition to my mortgage, I now have a home equity line of credit and two auto loans. SCU’s rates are competitive and the bank personnel are always pleasant and willing to help to meet the needs of the customer. The customer service is second to none at SCU and I will continue to do business with them in the future.”

Chris HavenSCU Member

Southbridge Credit Union

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Southbridge, MA 01550
888-599-2265
info@sbgecu.org
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