Our new Online & Mobile Banking platform is now live, bringing your online and mobile banking together in one place with enhanced features and added functionality.
1
CHOOSE HOW YOU’LL BE BANKING
On your computer, visit www.southbridgecu.com and click Online Banking in the top right corner. On your phone or tablet, download the new SCU Go Mobile app from the Apple App Store or Google Play.
Important: Make sure you download the new SCU Go Mobile app. Your previous SCU 2 GO mobile banking app will no longer provide access to your account.
2
ENROLL IN THE NEW PLATFORM
Follow the on-screen prompts to complete your enrollment, and you’re good to go.
- Social Security number (SSN), Tax Identification number (TIN), –or– Employer Identification number (EIN)
- Member number
- Email address on file
- Phone number on file
3
YOU’RE IN!
Once enrollment is complete, you’re ready to explore your new Online & Mobile Banking platform.
Your account information and transaction history have transferred to the new platform. Your existing Bill Pay information and payees have transferred as well, and your Direct Deposits will continue as usual.
Take a look around and discover what’s new.
Frequently Asked Questions
Yes. The first time you access the new platform, you’ll need to complete a one-time enrollment.
Have your Social Security Number, Social Security Number, Tax ID Number or Employer Identification Number for verification, member number, email address on file, and phone number ready.
You can use your existing username.
The previous platform will be retired on September 8th. The new Online & Mobile Banking platform will launch on September 9th
Yes. The new mobile banking experience is available through the new SCU Go Mobile app. Download it from the Apple App Store or Google Play.
Your existing Bill Pay information and payees have transferred to the new platform.
No. Your Direct Deposits will continue as usual.
No. Your existing member number remains the same.
Yes. Visit southbridgecu.com and click Online Banking to access the new platform from your desktop.
Our Member Service team is available to help. From September 9th through September 16th, phone hours will be extended until 6:00pm Monday through Friday only. Call (888) 599-2265.
Your member number appears on your statement. If you need help locating it, our Member Service team can assist you at (888) 599-2265.
The previous platform has been retired and is no longer available. The new Online & Mobile Banking platform replaces both the previous online banking and mobile banking experiences.